1. Introduction
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.
2. Information We Collect
We may collect the following information:
Name, passport number, and travel details
Contact information (phone number, email, WhatsApp)
Payment information (only confirmation of cash, bank transfers, PayPal/Stripe transactions — we do not store credit card or banking details)
Website usage data (via cookies, Google Analytics, Facebook Pixel)
3. How We Use Your Information
Your data is used to:
Process flight, hotel, visa, and Umrah bookings
Communicate with you regarding your bookings
Send travel updates, offers, and promotions (via email, SMS, or WhatsApp)
Improve our services and website experience
4. Data Sharing
We only share your information with:
Airlines, hotels, and visa processing authorities, as required to complete your booking
Payment processors (PayPal, Stripe) — but we do not store sensitive banking data
We do not sell or rent your information to third parties
5. Cookies & Tracking
Our website uses cookies, Google Analytics, and Facebook Pixel to improve user experience and provide relevant offers.
You may disable cookies in your browser, but some features of our site may not function properly.
6. Data Protection
We implement reasonable security measures to protect your personal data.
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We keep customer records for legal and record-keeping purposes. If you wish to request deletion or correction of your data, you can contact us directly.
8. Marketing Communications
By providing your contact information, you consent to receive promotional emails, SMS, and WhatsApp messages.
You may opt out at any time by contacting us.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date.
10. Contact Information
Mustaqim Tourist & Travel Agency
📍 Kabul Shahr-e-Naw, Haji Yaqub Square, Kabul Business Center, 3rd Floor, Office No: 301
📧 Email: info@mustaqimvisa.com
📞 Phone/WhatsApp: +93 777706922